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Corporate Score 48 Bearish

UBS Downgrades ServiceNow to Neutral Amid Growth Concerns

Apr 10, 2026 14:23 UTC
NOW
Short term

UBS has lowered its rating for ServiceNow from Buy to Neutral, citing expectations of diminished revenue beats. The move triggered an immediate 6% decline in the company's share price.

  • Rating downgraded from Buy to Neutral by UBS
  • Expectations for revenue beats are now lower than previous averages
  • Forecast indicates a slight decline in remaining performance obligations
  • Immediate market reaction resulted in a 6% share price drop

UBS analysts have shifted their stance on ServiceNow (NOW), downgrading the enterprise software provider to Neutral. The revision comes as the firm adjusts its expectations for the company's near-term financial performance and growth trajectory. The downgrade is primarily driven by a forecast that revenue surprises in the coming quarters will be less pronounced than historical norms. Furthermore, UBS anticipates a slight contraction in the company's remaining performance obligations (RPO), a critical metric used by investors to gauge future revenue visibility. Market participants reacted swiftly to the revised outlook, with ServiceNow shares falling 6% during Friday morning trading. This price action underscores the sensitivity of high-valuation software stocks to any perceived deceleration in growth momentum. The shift to a Neutral rating suggests a more cautious approach to the stock's immediate upside, as the analyst firm weighs current valuation levels against the projected softening of performance beats.

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