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Corporate Score 48 Bearish

UBS Downgrades ServiceNow to Neutral, Slashes Price Target to $100

Apr 10, 2026 20:18 UTC
NOW
Short term

ServiceNow shares fell over 7% following a significant price target reduction by UBS. The downgrade reflects growing skepticism regarding the company's competitive edge in the AI landscape.

  • UBS price target reduced from $170 to $100
  • Rating downgraded from Buy to Neutral
  • Stock price dropped 7.1% in intraday trading
  • UBS questions AI advantage relative to software peers
  • Company projects 2026 subscription revenue growth >20%
  • Forecasted 2026 free cash flow margin of 36%

ServiceNow (NYSE: NOW) experienced a sharp sell-off on Friday after UBS downgraded the software-as-a-service (SaaS) provider from 'Buy' to 'Neutral.' The firm significantly lowered its price target for the stock, dropping it from $170 to $100. The downgrade comes as UBS expresses uncertainty over whether ServiceNow is better positioned to capitalize on the artificial intelligence computing boom than its industry peers. Additionally, the firm indicated that it no longer expects the company to consistently exceed analyst expectations in upcoming quarters as it has in the past. As of mid-afternoon Friday, shares were trading down 7.1%, capping a week of consistent declines. The new $100 price target represents an approximate 11% upside from the previous day's closing price of $89.81. Despite the downgrade, ServiceNow's internal projections for 2026 remain optimistic. The company expects subscription revenue growth to exceed 20% year-over-year. Furthermore, it forecasts a free cash flow margin of 36% for 2026, an increase from 31.5% in 2024 and 35% in 2025. The current price action reflects a shift in investor sentiment as the market weighs long-term AI potential against immediate valuation concerns and analyst skepticism.

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