The Department of Education has ceased monitoring borrower-servicer call records and verifying the accuracy of borrower data, according to a watchdog report. The move follows reductions in oversight initiated during the Trump administration.
- Department of Education ceased monitoring calls between servicers and borrowers
- Review of borrower data accuracy has been discontinued
- Oversight reduction followed Trump administration cuts
- Watchdog report confirms the shift in monitoring practices
- No current federal review of servicer compliance with borrower data standards
- Impact on borrower support and data integrity remains unassessed
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